Contact Information
702 S Wright Street
Urbana IL 61801
Research Interests
Group communication; Communication and collaboration; Organizational communication; Communication, change and innovation; Communication technologies; Information systems; Communication theory and theory construction; Research methodology.
Research Description
Marshall Scott Poole is the David L. Swanson Professor of Communication, Senior Research Scientist at the National Center for Supercomputing Applications, and Director of I-CHASS: The Institute for Computing in the Humanities, Arts, and Social Sciences at the University of Illinois. He is also a CCSS Fellow in the Organization Science Program at Vrije University in Amsterdam, Netherlands. His research interests include group and organizational communication, information and communication technologies, collaboration, organizational change and innovation, and theory construction. One of Scott’s current research projects is the Virtual Worlds Exploratorium Project, a multi-university collaboration which investigates communication and behavior in massive multiplayer online games (MMOGs). Specific research within this project includes studies of team effectiveness, mentoring and learning and trust in MMOGs. Another of Scott’s current research projects focuses on coordination of multi-team systems in emergency response organizations and on how communication and information technologies promote or inhibit effective response.
Education
Ph.D., University of Wisconsin
Additional Campus Affiliations
Professor, National Center for Supercomputing Applications (NCSA)
Professor, Information Trust Institute
Recent Publications
Ruge-Jones, L., Barley, W. C., Wilson, S. R., MacSwain, C., Johnson, L., Everett, J., & Poole, M. S. (Accepted/In press). Activated Differences: A Qualitative Study of How and When Differences Make a Difference on Diverse Teams. Management Communication Quarterly. https://doi.org/10.1177/08933189231153847
Wilson, S. R., Barley, W. C., Ruge-Jones, L., & Poole, M. S. (2022). Tacking Amid Tensions: Using Oscillation to Enable Creativity in Diverse Teams. The Journal of Applied Behavioral Science, 58(1), 5-28. https://doi.org/10.1177/0021886320960245
Beck, S. J., Keyton, J., & Poole, M. S. (2021). The Emerald Handbook of Group and Team Communication Research. Emerald Group Publishing Ltd. https://doi.org/10.1108/9781800435001
Corman, S. R., Steiner, E., Proulx, J. D., Dutta, A., Yahja, A., Scott Poole, M., Berisha, V., & Bliss, D. W. B. (2021). Revisiting the accuracy problem in network analysis using a unique dataset. Social Networks, 66, 1-9. https://doi.org/10.1016/j.socnet.2020.12.010
Dutta, A., Steiner, E., Proulx, J., Berisha, V., Bliss, D. W., Poole, S., & Corman, S. (2021). Analyzing the relationship between productivity and human communication in an organizational setting. PloS one, 16(7 July), [e0250301]. https://doi.org/10.1371/journal.pone.0250301